Freedom to Speak Up
Two staff at Millennium Care have become Freedom to Speak Up Guardians, they will support colleagues to speak up when they feel unable to do so in other ways.
Sabrina Myers at Lavender Hills Care Home and Julia Entwistle at Norley Hall Care Home, both Activity Coordinators, will take up the extra responsibility.
Delivered by the National Guardian’s Office, the role of the Freedom to Speak Up Guardian was created in response to recommendations from a 2015 report. The report found that culture within healthcare settings didn’t always encourage people to speak up, meaning patients and workers suffered because of this.
Sabrina and Julia will join over 1,000 others who work for the NHS, independent organisations and other national bodies.
Once trained they will provide an ear to employees who have concerns or suggestions. Covering anything that gets in the way of patient care or affects working life.
Having Freedom to Speak Up Guardians will provide staff members with anonymity and added confidence that feedback and suggestions will be used as opportunities for improvement.
"I aim to provide a safe space where staff can feel confident, listened to, and appreciated. Change happens when people raise concerns."
“Julia and Sabrina will be brilliant Guardians. The new roles will give staff more confidence to speak up ensuring that important issues are raised which will only benefit our residents, staff teams and five Millennium homes.”
Find out more on the National Guardian website.
Learn more about Millennium’s impact on its staff, residents and communities here.
